Cookie Policy

About this policy

Carshalton Air Conditioning is a local trading website operated by WDI Group (Surrey) Ltd. This policy explains what we store on your device when you use this website and how you can control it. It sits alongside our Privacy Policy, which explains how we handle personal information more generally.

Our approach in plain English

We keep this deliberately simple. The site needs a very small amount of storage to work properly and to remember your cookie choice. Anything optional — analytics that tell us which pages are useful — is only loaded after you have said yes. If you ignore the banner or reject optional cookies, no analytics or advertising scripts are loaded at all.

Essential storage

These are always active because the site cannot work correctly without them.

• cac-cookie-consent (browser local storage): remembers whether you accepted or rejected optional cookies, so we do not ask again on every page. Kept until you clear it or reset your choice below.
• Hosting and security data: our host processes your IP address and request details to serve pages, balance traffic and block abuse. This is not used to profile you.
• Form state: while you are completing a survey or quote form, your answers are held in your browser until you submit or leave the page.

Optional analytics cookies

With your consent we use analytics to count page views and to see which pages, guides and area pages people find useful — for example whether visitors reach the survey form from the advice guides. This helps us write better content and improve the site.

Analytics events are only recorded after you accept optional cookies. Events include things like a phone number tap, a WhatsApp tap, starting a form and completing a form. We do not use analytics to identify you personally, and we do not use advertising or cross-site tracking cookies on this website.

Third-party content

• Fonts are loaded from Google Fonts so pages render in our brand typefaces. Google receives your IP address as part of that request.
• Some pages embed photographs and short videos of our installations. These are served from our own content delivery network and do not set tracking cookies.
• Links to WhatsApp and Instagram take you to those services, where their own cookie and privacy policies apply. Our profile is @wdi_group_ltd.

Changing your mind

You can change your cookie choice at any time using the controls on this page. You can also delete cookies and local storage through your browser settings — look for privacy, cookies or site data in your browser's preferences. Clearing site data will remove your saved choice, so the banner will appear again on your next visit.

Questions

If anything here is unclear, email info@wdigroupltd.co.uk or call 020 3727 2578 and ask for the office. This policy was last updated on 17 August 2026.